Some users have noticed that the WiFi connection occasionally drops out during streaming, which can lead to the streaming software crashing. We understand how frustrating this can be and have been hard at work on a solution. We're now in the final stages of preparing a public Over-The-Air (OTA) update that will resolve this problem.
What to Expect
- OTA Update: We will soon release a public OTA update that you can easily install to address the WiFi dropout issue. This update will ensure a seamless streaming experience without interruptions.
- Full Firmware Version: Additionally, for those who prefer a full firmware version, you can request the full firmware version or the OTA package to update at your convenience.
If you've been experiencing the WiFi dropout issue or want to stay ahead with the latest improvements, simply send an email to customercare@boxlight.com. Our dedicated support team will be ready to assist you and provide the necessary files to ensure your MimioPro 4 is running at its best.
We value your feedback and appreciate your patience as we work to enhance your interactive teaching and learning experiences with the MimioPro 4. Stay tuned for the OTA release and thank you for being a part of our educational technology community!
